- Payment must be made no more than 7 days after the date of the invoice unless otherwise agreed in writing in advance. All payments that are below R2000 must be made in full.
- Interest may be applied if payments are not made according to these terms.
- All work remains copyrighted to MM Digital until the relevant fee is settled.
- The 50% Deposit is non-refundable.
- Work completed after project inception will be billed at the end of every calendar month as Work in Progress (WIP) until the project’s conclusion.
- Additional costs incurred due to the Client’s neglect or default may be charged to the Client.
- The Client shall pay for any preliminary work produced at their request.
- The Agency may suspend or cancel work, service, and/or delivery without notice if payment is overdue.
- The Agency may require payment in advance or a deposit of at least 50% of the quote/estimate total before initiating work.
- A charge of R500 will be applied for each occurrence of returned payments.
- The agency cannot be held liable for faults on the website if the client has made physical changes to the layout. A fee will be charged to fix the faults if this occurs.
- If no communication is received regarding an ongoing project due to the client not providing relevant content or feedback, the project will be put in the backlog with a reinstatement fee of R250.
- Hosting and domain fees do not include support work. Additional support items will be charged at a rate of R450 per hour.
- Overdue hosting and domain payments by 7 days will result in hosting services being blocked. A penalty fee of R250 will be charged for reinstatement.
- MM Digital cannot be held liable for any discontinuation or removal of plugin features or functions created by external developers or parties.
